LelandsWallpaper.com: Frequently Asked Questions
Q. When can I expect my order? A. We ship most orders via U.P.S. Most orders leave the warehouse within 24 hours. Please allow up to additional 10 business days to deliver your order to your home. Q. Do you ship international?? A. Yes, we ship International. Email firstname.lastname@example.org with product, quantity needed and address. A quote for shipping and handling will be emailed to you. Q. How do I pay by check? A. Sorry, we do not accept checks. Q. How do I return an item? A. To return an item please use our online return form. You can return any unused item up to 30 days after you receive it (Unless it has been customized). You CANNOT return any item that has been used (unless it is defective). All returns will be charged a 30% restock fee. Q How do I pay by School P. O.? A. To use a school P.O. you will need to call us at 817-226-7890. Q. What credit cards do you accept? A. We accept Master Card, Visa, American Express, and Discover. Q. Do you offer a printed catalog? A. Sorry, at this time we do not have a catalog. We only offer this website. Q. What are your hours of operation? A. We are open Monday thru Saturday 10 a.m. to 5 p.m. Central Time. Q. Do you charge sales tax? A. Texas residents must pay sales tax. If you do not live in Texas, we will not charge you sales tax. Q. Can you order by telephone? A. You can order by phone by calling 817-226-7890 during store hours.